Open
8
3 high/critical
The product
One workspace, from first signal to closed record
From the Command Centre to the issue worksheet to the Triage Board, OgmaQ carries every escalation down one auditable path — with a live readiness score that holds closure until it is genuinely done.
Product tour
Watch a record move — glance, work, decide
See everything at a glance
The Command Centre reads your whole scope — open, high/critical, overdue, closure-ready — with the records that need you now, ranked.
Work the record to closure
Each escalation carries its story down one stepper — reported, triage, containment, action, closure — with a live readiness score holding closure until it's truly done.
Triage as a team
New events land on the Triage Board and move — screening, more-info, decision — so nothing waits in an inbox for a routing call.
Command CentreHome
Overdue
8
need disposition
Ready
1
for closure
8 escalations are overdue.Breached SLA — need disposition.
Attention required7
HighEquipment stop — filling pump fault
4dHighTemperature excursion — Cell Culture Suite 1
8dESC-2026-0002Medium
Reported
2Triage
Containment
Closure
As found
Possible particulate observed in a vial at the inspection point. Affected vials pulled and filling paused for assessment.
Production stoppedPossible product impact
Holding closure36%
Intake fields complete
QA review approved
Mandatory actions complete or deferred
Triage Board2 active
QA Screening1
High
Overnight monitoring — environmental excursion
ESC-2026-0009
More Info0
No blocked events.
Decision1
Medium
Unexpected particulate at filling line
ESC-2026-0002
Decision
Closure readiness
Closure is earned, not clicked
A record can only close when the work says it can. Toggle the items below and watch the state answer.
Readiness checklist — illustrative record
Record state
Blocked
Needed now: complete the follow-up actions.
An operational readiness view on an illustrative record — not a GMP release decision. Official records remain in your validated QMS.
Analytics
See the trend, not just the record
The same auditable records roll up into the operational picture — escalations per week, severity mix, aging and workload.
Escalations per week
Raised, by severity · last 12 weeks
High
Medium
Low
High-severity events trending down — weekly totals steady.
Open records by age
Aging surfaced before it turns overdue
0–7 days9
8–14 days5
15–30 days3
30+ days2
Open workload
By owning function
QA7
Manufacturing5
Engineering4
MSAT3
Demo data — illustrative prototype analytics
Built to fit / not to force
Your process. Your words.
No two companies run escalations the same way — or call them the same thing. OgmaQ isn't built to one standard: forms, lifecycle, triage questions, closure rules and even the vocabulary are configured to yours.
- Rename the vocabulary — "escalation", "quality event", "issue": your call
- Intake forms, fields and dropdown lists are admin-managed and versioned
- Lifecycle stages, triage questions and closure requirements per site
- Old records always resolve against the configuration they were raised under
Same system · three companies
Escalations9 open
Sidebar · list view
Triage Board2 pending
Screening & routing decisions
Escalation Detail — ESC-2026-0182SAME RECORD
Record ids, audit trail and QMS references never change — only the words do
+ New Escalation
Go deeper
Triage & interviews, in depth. Configure the triage questions your process asks, preconfigure the suggested severity, run structured interviews on the record — then print, sign on paper and file the original in your QMS.
Explore the triage deep dive
Go deeper
The boundary, drawn clearly. What lives in OgmaQ, what stays in your validated QMS, and why the line is a feature — so every compliance conversation starts answered.
See how we draw the lineFrom first signal to closed record — see it live.
Book a walkthrough of the full workspace on fictional demo data, or apply to run a pilot on your own workflow.
Or email hello@ogmaq.com directly.